This policy outlines how we treat information we learn about you from your visit to our website. CastleBiosciences.com, myuvealmelaoma.com and skinmelanoma.com websites are owned and operated by Castle Biosciences, Inc.
If you choose to identify yourself by sending us an email or filling out an online form:
We use email links, forms and email list subscriptions located on contact pages and other areas of the site to communicate with users and to allow them to contact us directly with any questions or comments. This information is used to respond directly to questions or comments. Any communication or material that you transmit to our site, by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is, and will be treated as non-confidential and nonproprietary information. You should not communicate any personal health information. We may store the information users send in order to respond to requests, improve the site or track Quality Assurance related incidents.
In some cases, authorized third-party agents may need access to some of your personal information in order for us to complete a request that you have made. For example, if we need to ship something to you, we may share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. By providing Castle Biosciences, Inc. with your personal information, you agree to the foregoing. Otherwise, if you choose to provide us with personal information, either by email or by filling out a form and submitting it to us through the web site, this information will not be released, disclosed, sold or transferred to any outside source unless required for law enforcement or by statute, unless you have granted us permission to do so.
Here’s what you should know about the security of the information you provide to us:
We do not forward your mail outside of Castle Biosciences, Inc. or our contractors nor do we collect your name and email address for any purpose other than to respond to your query. Nevertheless, you should be aware that email is not necessarily secure against interception. If your communication contains sensitive or personal information, you may want to send it by postal mail.
About links to other websites:
While visiting sites within the CastleBiosciences.com, myuvealmelaoma.com and skinmelanoma.com domains, you may occasionally encounter a web page that employs “cookies”. A cookie is a small file that a website transfers to your computer’s hard disk allowing our server to “remember” specific information about your session while you are connected. Requests to send cookies from CastleBiosciences.com, myuvealmelaoma.com and skinmelanoma.com web pages are not designed to collect information about you, but only about your browser “session.”
You should also review the Legal Policy for the CastleBiosciences.com, myuvealmelaoma.com and skinmelanoma.com websites.
If you have any questions about the rights and restrictions above, please use the phone numbers and/or email addresses listed on our Contact Us page.