1. What does Castle Biosciences do?
    Castle Biosciences is a molecular diagnostics company that provides actionable, tumor-specific information for improved treatment decisions and patient outcomes in certain cancers. We conduct sophisticated studies to develop and then validate the accuracy of our tests, which assess specific tumor biology to predict likelihood of disease recurrence or likely response to therapy. Our tests provide patients and their doctors with critical information for better management of their disease.
  2. What diagnostic tests does the Company offer?
    Castle Biosciences offers tests designed to identify metastatic risk in cutaneous melanoma and uveal melanoma. We also have active research programs in other underserved cancers.
  3. Are there additional tests in development?
    The Company is conducting studies in several difficult-to-treat and rare cancers. We are committed to continuing research in these diseases to improve patient care.
  4. How does Castle Biosciences approach the research and development of its tests?
    Our approach to product development starts by identifying a disease where molecular information could significantly improve treatment decisions—specifically where traditional staging does not accurately identify a patient’s risk of metastasis, or where it would be useful to understand the likely response to current therapy.
  5. How are your diagnostic tests reimbursed?
    Castle Biosciences works with Medicare, commercial insurance providers and, in some cases, the physician’s institution to secure payment coverage for its diagnostic and prognostic tests. Castle submits insurance claims on the patient’s behalf and follows through to payment. The Company believes a patient’s ability to pay for the test should not affect their care, and has put a generous Patient Assistance Program in place for those who need it.
  6. Is the Castle Biosciences laboratory certified and accredited?
    Castle Biosciences’ laboratory has Clinical Improvement Act (CLIA) certification and College of American Pathologists (CAP) accreditation, which is widely recognized as the gold standard around the world.
  7. What is the process for testing, and how long before I would receive a result?
    Your healthcare provider can fill out and fax a requisition form to Castle Biosciences from our Order the Test page. Your healthcare provider’s office will receive a specimen kit for preparing and sending the tumor tissue sample to the lab for analysis. The lab will send a report with the test results within 2-3 weeks of receiving the tumor sample from your doctor.
  8. What if my doctor doesn’t know about molecular testing?
    Molecular diagnostic testing is an emerging, fast-growing field so it would not be unusual for your doctor to be unaware of all the tests that are now available for treatment planning. If your doctor is interested in more information beyond our test descriptions on this website, please refer them to customer service (see phone number, contact form top right).
  9. Can I order a test as a patient?
    Only a Physician, Physician’s Assistant, or Nurse Practitioner can order a Castle test.
  10. Who can I contact if I have a question?
    Please call our customer service staff at 866-788-9007 or email contact@castlebiosciences.com