Our Promise to Our Customers

Castle Biosciences has, to date, processed all Castle test orders for U.S.-based physicians regardless of the patient’s ability to pay.

Castle Biosciences works with all insurance providers, including Medicare, commercial insurers, and the VA, to secure payment coverage for tests. Castle will submit insurance claims and manage the insurance billing process on behalf of patients. The company also sponsors an industry-leading Patient Assistance Program with the belief that quality care should not depend on financial considerations.

You can get more information about insurance coverage, claims processing, and financial assistance by calling 866-788-9007 and selecting option #3.